Brieferr is the Feedback Analysis Tool You Need to Ship Great Products

Brieferr is the Feedback Analysis Tool You Need to Ship Great Products
Photo by Volodymyr Hryshchenko / Unsplash

You've been gathering customer feedback for years. I know — because I was there, too. The surveys. The one-on-one interviews. The comments on support tickets. You're on it! But then, you ship the product and end up scratching your head months later, wondering what you did wrong — and how you can do better. "I did everything right," you say out loud to nobody in particular (maybe to your cat, just to be sure). "What went wrong?" That's the problem with customer feedback. It's biased. We naturally focus on people who aren't happy. If a customer is unhappy with a certain aspect of our product — or a certain feature — we pay attention to them more than we do happy customers. But that's what makes customer feedback so valuable — this insight from all perspectives, including the ones we rarely listen to the positive ones, where our products and features get praised. This is why we created Brieferr ...

Brieferr is the feedback analysis tool you need to ship great products and improve your online customer reviews. Find out what your customers actually think about your product. Learn how to write better copy, design better experiences, and prioritize your product roadmap.

Customer feedback is a valuable resource for any entrepreneur. But too often, entrepreneurs are reluctant to ask customers for feedback in order to avoid the potential embarrassment of negative reviews. That's why they don't ask and don't get the valuable insights they need to improve their products. Brieferr is a feedback analysis platform converting product reviews into insights. The Brieferr team has been bringing actionable feedback from millions of customers to eCommerce businesses for years. Brieferr helps companies measure and improve their product experiences, increase sales, and win more loyal customers.

It is critical that product managers, designers, developers, and marketers gather detailed feedback from their users on a continuous basis. Whether you are just starting out with your analytics for customer feedback or have countless years of data, there is a lot to be learned from them. Brieferr will make it easy for you to visualize the success of your products by drilling deep into customer reviews and creating heat maps from unstructured text.

Brieferr provides the data that you need to give your next product release a boost. Efficiently categorize feedback, get detailed insight, and understand what your users think and feel about your product. Start using Brieferr now to feed your passion for delivering great products and living the no-bloat life.

Related Reading:

Get Started with Brieferr
You can analyze feedback forms or surveys and get helpful insight from your data with Brieferr. Here is a step-by-step guide to creating your first dashboard. 1 - Export your data from your form providerYou can export your form responses as .csv files to upload Brieferr. Select your favorite platfor…